Help Desk

Problem 1: Slow Download, Download Keeps Restarting Or Hangs


Install JDownloader, you can get it from here.

After installation you can set the download directory if needed.
1. Open the JDownloader.
2. Copy the Mega link (you can right click and choose get link).
3. Open the Linkgrabber Tab, it will automatically display the files to download.
How to download from Mega using download manager

4. Right click and choose download a file or the entire folder (if applicable).
 download from Mega

5. You will have to accept the term and conditions of Mega to start downloading.
You can use this free download manager to download from Mega.

Even with IDM installed, it failed to get Mega download links. (credits to

Problem 2: Cannot Find The Downloaded Files

Solution A:

For Firefox users, install iMega to your browser, get it from here.

After installation, restart your Firefox and click on the iMega button on your browser, it will prompt you to Sign In (create a free Mega account) and then you can select your download location once you download any file from Mega.

Solution B:

For Firefox users, whom have already downloaded any Mega files without using iMega.

Go to:

Firefox Menu > Help > Troubleshooting Information > Application Basics > Profile Folder > Show Folder.

A window will pop up and now you can find your downloaded Mega file.

If you can't find the file or the file is in multiple parts, it means your download was interrupted and did not complete fully, hence I suggest you delete those incomplete files and re-download the files with iMega installed (see Solution A for more info on using iMega).

Problem 3: How To Open The Downloaded Files ?


Use WinRAR or Winzip or 7zip.

You can get WinRAR from here.

1. Open your file (filename.part1.rar) using WinRAR and select Extract To.

2. A window will pop up, choose your desired destination path and click OK.

Let the extraction process complete, and you will have your game ready.


If you still encounter any errors or bugs after applying the latest patch, please report it here:

Report Bugs And Errors

We will credit you (your facebook username) at our main site for your help in notifying us of any problem.